I've missed the order deadline?

Don't worry, you can still order online, you'll just pay the postage and packaging charge to have your order delivered. If you're unsure about ordering online please call us to order by phone on 01455 697 160.


I've lost my proof card?

Don't worry, we can send you another simply call us on 01455 697 160 and we can arrange for another to be sent to you by post or email.


I'm having trouble logging in?

All passwords printed on proof cards are case sensitive, please make sure you type the password correctly. If you're still having trouble give us a call on 01455 697 160 and we can help. 


I would like to reorder more photos?

No Problem, if you still have a proof card with log in details, you can use it to place your order online. If you don't have your proof card, please give us a call on 01455 697 160 and we can arrange your reorder with you over the phone.


Can I bring older / younger siblings in for photos?

Yes of course, please arrange this directly with your child's School, Pre School or Nursery. There may be specific times set by them to avoid disruption to their normal daily routine.