FAQ for Pre Schools & Nurseries

  • No - We do not charge your setting any fees for us to attend.

  • Yes - we pay a commission from each sale to you once all the parents have purchased their photo packs.

  • Yes - We’re more than happy to accommodate siblings, we simply ask that you book parents a slot at a time that works for us and you. EG: Before the school day for older siblings. We’ll discuss this with you when you book your photo day.

FAQ for Parents

  • Don't worry, you can still order, you'll just pay the postage and packaging charge to have your order delivered. Call us to order by phone on 01455 697 160.

  • Don't worry, we can send you another simply call us on 01455 697 160 and we can arrange for another to be sent to the pre school or nursery.

  • If you’re struggling to pay or have a poor internet connection - just give us a call on 01455 697 160 and we can take your payment over the phone or you can pay cash using the envelope provided with your photo package.

  • No Problem, please give us a call on 01455 697 160 and we can arrange your reorder with you over the phone. It’s not essential, however, if you know your original image reference numbers that would be helpful.

  • Yes of course, please arrange this directly with your child's School, Pre School or Nursery. There may be specific times set by them to avoid disruption to their normal daily routine.